DISPATCH TIMELINE

Orders will be shipped out within 36 hours after placing an order, and in most cases within 24 hours/ same day [Except Sundays/ Holidays, where our courier partners don't pick up].

SHIPPING CHARGES

For Standard Shipping or Surface Shipping, we will ship out your order for FREE anywhere across India.

If you want us to deliver faster, please use the Express Shipping option - where we'll send your shipment by Air.

SHIPPING TIMELINES AND REFUNDS

At MokkaFarms, we use a variety of third-party courier partners and, in some cities, our own delivery fleet. We expect that most orders across India are delivered within 0-5 working days, assuming that there are no unexpected delays due to weather, disturbances among other reasons.

If the order does not reach you within 10 working days (post-dispatch), we will send you a replacement or issue a full refund for the same, depending on your preference.

Please understand that as we have limited control over the shipments once it is shipped/ picked up by our courier partners, we’re unable to cancel or refund the order before the above mentioned timeline.

However, this does not apply to failed / delayed deliveries due to issues at the customer’s end (incorrect address, incorrect pin-code, no response on the contact number, incorrect contact number etc.).