Yes, you can cancel your subscription anytime. The refund will be calculated based on the remaining undelivered shipments in your plan. Any shipments already delivered will be deducted at the regular product price.

No. Once you subscribe, your price is locked for the entire duration of the subscription plan.

No. Subscription pricing is locked at the time of purchase and remains fixed for the entire duration of your subscription plan.

Yes, you can switch to another product within your subscription. If there is a price difference, you may need to pay the additional amount or receive an adjustment depending on the product selected.

You can choose your preferred delivery frequency when subscribing. Currently, shipments can be scheduled every 15 days or every month, depending on your consumption needs.

Absolutely. You can upgrade your plan anytime and pay the difference amount. The validity remains 1 year from the original date.

Not at the moment. All subscription plans are prepaid for a year to unlock maximum savings.

Yes, you can pause your deliveries anytime and resume when you're ready. Just reach out to us 3 days in advance.

Absolutely! Our subscriptions make great gifts. Just enter the recipient’s address at checkout.

Yes, you’ll receive an email reminder 2 days before every shipment.

Yes, you can customize your upcoming shipments by updating the product or quantity from your subscription dashboard before the next shipment is processed.

Yes, a Mokkafarms account is required to manage, pause, or upgrade your subscription. It takes just 30 seconds to create one.

Yes. If you're a member of The 1249 Experience, you get an additional 5% off over and above any discount you get as part of the subscription.

So, for the 24 pack subscription, you get 15% off from Subscription and 5% off from The 1249 Experience, making it a total of 20% discount!